Online Gift Vouchers and Gift Cards expire 12 months after the purchase date.

Online Gift Vouchers and Physical Gift Cards are not refundable and not redeemable in part or in full for cash.

Cards and Vouchers can be used in multiple transactions for 12 months from the date of issue.

Gift cards and printed Online Gift Vouchers should be treated like cash and cannot be re-issued.

The Essential Ingredient is not responsible for lost, stolen or damaged cards and vouchers.