No refunds/transfers/credits on cancellations, regardless of illness or a change in personal circumstance.
When purchasing a ticket on someone else’s behalf please ensure the recipient is available on the date the event is due to occur, as their inability to attend does not entitle them to a refund/transfer/credit. If in doubt, a simple option might be for you to purchase a gift card via The Essential Ingredient website, or over the counter in store.
Please enquire as to whether a class can accommodate particular dietary requirements prior to purchase as we’re unable to provide you with a refund/transfer/credit note after the fact.
We reserve the right to alter or cancel a class. In the event of alterations or cancellations, every effort will be made to contact and accommodate participants. If the class is rescheduled and you are unable to attend you will be entitled to a full refund. Every effort will also be made to reschedule the class within 30 days of its original date.